Contact us
Order & Product Queries
If you've placed an order with us online or have a question related to one of our products, we are here to help. Please CLICK HERE to view our FAQ's and ways to contact us. If you need to write to us, please contact: Alchemy of Colours, Customer Service Department, The Farm, 117 High Street, Portishead, Bristol BS20 6PT. You can also email us at email us. Please write the Order Number in the subject bar and allow up to 7 days for replies.
Custom Orders & Event Enquiries
If it’s not order related, and you’re looking for more information specifically about Alchemy of Colours gift boxes, custom orders or planning an event, we´d love to hear from you. Email us with the date the order needs to be ready by in the subject bar. Please note that soaps need to cure for 4-6 weeks if we don´t already have them in stock.